1.Address Components in the Rating Interface:
 

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Region / State (المنطقة): is an optional component for all types of address.

“الحي” in KSA context refers to the locality division as specified by the postal authority and will be referred to as the Sub-Locality or District in this document.

Use Sub-Locality Checkbox when present to report issues regarding Sub-Localities (الحي). If checkbox is not present, continue using “Country specific issue”.

“الرقم الإضافي” is an optional component and should not be flagged when missing from the result address. It only has to be flagged if it’s present and wrong.

“العنوان المختصر” or Short Address is a mandatory address component that should be present in Address and POI Search results, you should use “Country specific issue” to report Short Address issues

 

2.Required Components

The table below should be used to check the required address components for results in Search & AC

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2.1Examples of Expected/Minimum Address Requirement in KSA

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3.KSA-Specific Issues for Address & Name Components
3.1Language Expectations for Addresses

Since that the address details must be in a language and script that’s useful to the user, a result address within Saudi Arabia should be rated as “Incorrect – Language/Script issue” when:

it has a mix of a Latin and Arabic scripts regardless of the query language.
it has a Latin script and the query was in Arabic.

Retuning an Address in English when the query is in English is acceptable and should not be demoted.

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Result Address for an Arabic Query

Official Address

Rating and Explanation

قاعة المقصورة للاحتفالات

King Abdullah Rd Al Mugzhrizat Riyadh 12482 Saudi Arabia

قاعة المقصورة للاحتفالات

طریق الملك عبدالله – المغرزات الریاض 12482

المملكة العربیة السعودیة

Address –> Incorrect – Language/Script Issue

1.1.1Short Address Rating Expectations

Saudi Short Addresses consist of 4 Latin letters and 4 digits. The Short Address should not be flagged as “Incorrect – Language/Script” because of the Latin letters because they are expected in this case.

Example

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Rated Address

Rating and Explanation

SRYA6858

6858 شارع الأمیر سعود بن جلوي – حي الملز رفحاء 76316 3960 المملكة العربیة السعودیة

This address is correct

Language/Script issue checkbox should not be checked for the Latin letters appearing in the Short Address

1.2Language Expectations for Names

If a result name is shown with both Arabic and English together, please rate Name Accuracy as “Partially Correct”.

Example

Result Address

Official Address

Rating and Explanation

Hyatt Mall حیاة مول

الریاض 12272 المملكة العربیة السعودیة

حیاة مول

7544 طریق الملك عبدالعزیز – حي الملك فھد الریاض 12272

المملكة العربیة السعودیة

Name -> Partially Correct

Address –> Incorrect – Street Number, Street Name & Country Specific Issue

Name is Partially Correct because it contains both scripts, also the Address is Incorrect because it’s missing multiple address components

 

1.3Transliterated Names

Presenting a foreign result name using Arabic letters (transliteration) is accepted even if the business website does not include the Arabic version.

A transliterated name should be rated as Correct as long as it’s clear and the classification is correct.

Example

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1.4Address Expectations for Long Streets

Sub locality & Postal Codes are not mandatory for long streets passing through multiple districts. However, if such components are present, they have to be accurate. The result address should not be rated as Incorrect if such components are present, accurate and reflecting the Pin location.

Example

Result Name

Official Name

Rating and Explanation

سیریكستادیر تأجیر مساكن

Síreksstaðir

Name -> Correct

There is no Arabic name on the official website: https://www.sireksstadir.is/index.php/is/ , The name returned is transliterated and readable to Arabic users, the classification is correct as well,

Query

Result

Rating and Explanation

شارع حراء

شارع حراء

جدة

المملكة العربیة السعودیة

Address-> Correct

Because this street passes through multiple sub-localities and postal codes in Jedda

شارع حراء

شارع حراء – حي البوادي جدة 23531

المملكة العربیة السعودیة

Address -> Correct

Even though the District and postal code are not mandatory for this street, if returned they must be correct and reflect the Pin location

 

Appendix A – Research Expectations for Address Verification

Verifying POI Address:

The flowchart below contains the expected research resources that we should use in order to verify the address of a POI:

1-Official Business Website:

The first step in order to verify the address of a POI is to look at the address mentioned on the official business website. Once the address is found, we should compare the address on the official business website to the one we have on TryRating and select the missing address components if there any. If the address on TryRating is more detailed than the address found on official business website, please make sure to verify the accuracy of the additional details using other online resources.

2-Business Social Media Pages Updated within the last 6 months:

Assuming the POI does not have an official website, the next step is to search for the official business social media page that lists the address. It’s important for the business social media page to be the official front of the business and to contain recent content (in the last 6 months).

3-Locating the POI using Saudi Post:

Sometimes, the official business website does not list an address for the POI. Furthermore, the POI might not have an official website or a social media page at all. In this case, we can verify the address of the POI using Saudi Post locator, you can use Saudi Post advanced search to enter the coordinates of the result and verify its address once it’s found. If the POI is not visible on Saudi Post, please move to the next research step.

4-Street Imagery:

Sometimes, the location of a POI can be confirmed using recent street imagery or POI recent online images showing the POI and its surroundings. In this case you can go back and find the address of the location identified by street imagery on Saudi Post locator and rate accordingly.

5-Conduct a Web research:

If an address couldn’t be confirmed using all the resources above, you should conduct a web search and verify the address based on the consensus of two reliable online resources. If there’s a conflict in between the reliable resources found, then you should rate as Can’t Verify.

Please refer to section 8.1.1 of Map Search Guidelines in that the reliable resources include:

Articles in primary publications (newspapers or similar publications that do their own reporting)
Crowdsourced user review sites

Resources, like data aggregators, spammy directory sources, etc. are unreliable, and consensus between unreliable resources should be disregarded.

6-Address couldn’t be verified using online resources:

If address couldn’t be verified using reliable online resources, and we can confirm that one address component or more is incorrect/missing, then we can base our address accuracy rating on section 7.7 from Map Search Guidelines.

Verifying Address Result:

1-Locating the Address using Saudi Post

Using Saudi Post, you can locate addresses and verify all the address details. You can use Saudi Post to find addresses or see possible address matches for a Search/AC query.

2-Searching the address using other maps providers

If an address was not found on Saudi Post, you can search other maps providers for the address, and rate based on the consensus of two or more maps providers. For example, let’s assume we have a street result on TryRating and that Saudi Post does not mention a name for this Street:

If other map providers do not mention a name for that street, rate Can’t Verify

Commenting:

Make sure to include links to the sources used for Address verification of a POI or Address when finding it as Incorrect. When rating the result as Correct based on the consensus of reliable online resources, please make sure to mention links to the reliable sources as well in the comment.