POI Validity

Determine whether the entity is really a POI.

The following entity types are not considered to be POI and should be rated as indicated below:

No- This is a service business operated out of a home. –Businesses operated out of a residential location that do not have signage/hours. Service businesses provide intangible products, such as maintenance or consulting. These businesses see customers by appointment only and have no regular opening hours.
No- This is a mobile business without a persistent location –Mobile businesses (food trucks) that do not have a regular location/schedule should be rated
No- There is no physical location – Online businesses and those without a real physical location.
No- This is not a POI.
Listings that do not have a consistent schedule and location (like pop-up shops or restaurants)
Personal name listings not conducting business under their name
Listings for properties (residences) not conducting business
Amenities like restrooms, escalators etc.
Non-public offices (administration/operations offices) that do not have public hours and are not expected to be accessed by the public
Land areas or territories representing geographical regions including continents, countries, cities, towns, villages, indigenous lands, states, boroughs and neighborhoods.

 

POI Validity

For POIs with an official website/social media site rate the POI as Yes – Valid if the official site/social media site has a

matching name address for the POI and is not “stale” (see note below).

For POIs with an official0website/social media site rate No – Closed if:

there is a direct statement of POI closure

the POI has moved or has changed their name

the POI is part of a chain, but the location is not listed ,

For POI’s that have “stale” official sites/social media sites:

For official sites, “staleness” is discretionary based on appearance, updated info etc.

For official social media sites, staleness may be determined based on activity such as user reviews that abruptly stop.

 

POI Validity: No – closed

 

Rating Example

POI

Name: Fressnapf

Address: Mühlenstraße 72, 25421 Pinneberg, Deutschland

URL: https://www.fressnapf.de/

Pin: 53.657887, 9.779156

Bönningstedt

This POI is for a branch of a large chain business. For the verification we start the search at the official branch page. After entering the address, we can see that there is no branch at this location. Therefore this POI does no exist and is not valid and rated No-closed.

 

 

POI Validity: No- closed

Rating Example

POI

Name: Polizeiinspektion Trier

Address: Südallee 3, 54290 Trier

URL: https://www.polizei.rlp.de/die- polizei/dienststellen/polizeipraesidium-trier/unseredienststellen/polizeidirektion-trier/polizeiinspektion-trier Pin: 49.748454, 6.640847

This POI is a police station. The listed address is not confirmed by the official website. Researching further, we find evidence that the POI has relocated from its former location to the address listed on the official website, https://tinyurl.com/nhrm6weh. Thus, we conclude that the POI has not been misplaced, but does no longer exist at the listed address.

POI Validity: No- no physical location

Rating Example

POI

Name: zooplus

Address: Sonnenstraße 15 80331 München

URL: https://www.zooplus.de/

Pin: 48.137081, 11.565498

This POI is a shop for pet supplies. After checking the Url, we can see that this POI operates a large online shop. Since there are no opening hours listed (there are phone hours listed which should not be mistaken as opening hours), or any branch page avaliable, we can assume that this is an online shop only and should be rated as No- no physical location.

 

 

Category Accuracy

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It is important that the category is accurate and the best fit category available to represent the primary identity of the POI.

Research Expectation: Always perform online research to determine the POI category’s dominant identity prior to rating its

accuracy and fit. Research should be based on these approved sources:

Official Sources: Official websites and/or social media pages owned by the POI.

The following are sections of an official website that may help in your research:

General Descriptions
About Us/Our Story
Menus/Product Pages
Reservation/Booking Details
News/Press Releases
Name

.

Reliable Sources: User reviews on official sources or crowdsource user review sites.

The Category Reference List

Local Knowledge

 

Category Accuracy

.The following rules will help you determine the best fit category:

Category Rating Rules:

Multiple Categories: Some POIs may have multiple categories that equally describe the POI.
If online sources do not help determine the best fit category, refer to the name of the POI.
The first category keyword to appear in the business name should be selected as the best fit.
Conflicting Information: Whenever conflicting information is found, always defer to the information provided on the official POI website.
Category Reference List (8.1.4.): ALWAYS refer to the Category Reference List to identify the best fit category for the POI.
Even when the listed category appears to be a good fit for the POI, check the Category Reference List to ensure that no better match exists.

Do Not Rely on Categories Assigned by Other Sources: SERPs, map services, and crowdsource review sites may assign categories to POIs, but these are not necessarily accurate. These may be assigned following different rules than we are to follow based on our available categories for this evaluation.

Category Accuracy

Category Accuracy and Fit: Make sure you find the most specific category possible for the POI, without being too specific.

Searching the Category Reference List:

When determining if a listed category is too general or too specific, begin searching the Category Reference List by one of the top-levels in the category string, to see a list of related categories that are available.
Use a variety of keywords from the category string, as well as from individual POIs to explore the category list.
Better fit categories can exist outside the top-level category that is assigned, so do not limit your search for them to the existing top-level category.
Always review the category description before providing a final category correction.
Category Reference List:

 

 

 

 

 

 

Rating Examples

Approximate – Category is too general

POI

Name: Golf House Hannover

Address: Elfriede-Paul-Allee 8 30449 Hannover

URL: https://www.golfhouse.de/location/hannover

Category: shopping —► store —► sporting goods store

The store sells all kind of golf sport related gear. The category is described as “sporting goods store” which is correct. After checking the category reference list, we can see that there is a better fit shopping -► store —► sporting goods store -► golf store. Therefore the correct rating is Category – too general.

Approximate – Category is too specific

POI

Name: OBI Markt Löbau

Address: Weststr. 1 02708 Löbau, Sachsen, Deutschland

URL: https://www.obi.de/

Category: shopping —► store —► home improvement store —► building supply store -► tile supplier

This POI is a home improvement store. As we can see the category is “tile supplier”. The store has tiles in its product range but is not specialized on selling tiles exclusively. Since this store offer a large variety of home improvement articles, this category is too specific. The correct category would be shopping -► store -► home improvement store

 

Hours Accuracy

When rating POI hours, it is important to verify the returned hours using official resources only.

 

Official Resources:

1.Official Website
2.Official Social Media Page with activity within the last 6 months
1.1.– Rate Can’t Verify when it is not possible to verify a business’s hours based on available evidence from official sources.
1.2.1.2. – If the listed hours on an official website disagree with the listed hours on an official social media site, base your rating on the information on the official website of the POI.
1.8.– If the Hours were rated Correct, Incorrect, or Missing, you will be asked to provide the official source that you used to verify the POI’s hours. Please provide the webpage’s URL and a screenshot of the webpage at the time of your rating.

DO NOT verify a POI’s hours from unofficial social media pages, claimed or unclaimed crowdsourced user review sites, online street imagery or SERPs (Search Engine Result Pages). These are NOT considered reliable resources for verifying POI hours.

.

Hours Accuracy

Rating Example

POI

Name: Fitness First

Address: Kaufingerstraße 17, 80331 München

URL: https://www.fitnessfirst.de

Hours:

This fitness studio has a branch page with official opening hours listed (screenshot). Compared to the POI results opening hours we can see that these hours do not match and are considered Incorrect.

Hours Accuracy

In some cases, hours can be a bit tricky. In particular, this applies to administrative office hours, educational and event calendars posted on official websites of schools, universities, or training schedules of sports clubs, etc. If such hours are publicly available on official sources, please rate according to the general rating guidance.

GL 10.6.6.2. Schools and Universities contains some examples for these scenarios.

Also, please be sure to double-check the hours for every single day; it’s easy to overlook details in numbers. Example:

.

Thursday shows a different closing time than all of the other days of the week. Such little details might be easy to miss, so please stay focused and take regular breaks when rating.

 

Phone Accuracy

The phone number should be verified using official resources. These ma include the business‘s official website, official social media pages, and/or other official resources.

As already mentioned above, it can be easy to miss individual wrong digits in numbers, especially in phone numbers which tend to be quite long.

Example:

Listed phone number: +494161598519110

Correct phone number: +49416159819110

The listed phone number shows one digit that is not part of the correct phone number. Again, little details like this might be easy to miss, so please stay focused and take regular breaks when rating.

URL Accuracy

When rating the URL, it is important that the most specific and accurate URL is returned:

1.When no URL is returned, you must research to determine if there is an official website or official updated social media page available.
2.Official websites should be prioritized over social media pages.
3.A website is official if it is owned and maintained by the business/POI/government.
4.A location-specific official webpage takes precedence over the main page of an official website.
5.Social media pages must be official and updated within the last 6 months.
6.Location-specific social media pages take precedence over the general business social media page.
7.Business directory sites (Yellow Pages, etc.), third-party sites that are not owned/maintained by the POI, and other sites that are not associated with the POI are not considered official websites and cannot be rated correct.
8.When an official social media page is returned, you must research to determine if there is an official website.

-If the POI does not have an official website, then official social media pages that have been updated within the past 6 months may be rated Correct.

-If a returned URL is the POI’s correct social media page, but an official website exists, then the social media page is Incorrect.

9.When a parent website of a POI with multiple locations is returned, you MUST research to find out if there is a location specific webpage available.

If a business has multiple locations and a location’s specific page exists on the official website, then the location- specific page is Correct and the home page of the official website is Partially Correct.

If a business has multiple locations and a location specific page is not available, the business’s main page or the page that contains the address is Correct.

10.In some cases, analysts outside the project locale are unable to access the official source due to international access restrictions. As a reminder, the guidelines (Appendix: Releasing a Survey) states that POIs with international access restrictions on official websites should be released using the “Other” option
Rate Incorrect: When a sub-page is returned that is not the main page of the official website, the address/contact page of an official website, or a relevant location-specific page, the appropriate rating is Incorrect.

URL Accuracy

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Rating Example

POI

Name: ROSSMANN Drogerie-Markt

Address: Willy-Brandt-Platz 16 45127 Essen

URL: https://www.rossmann.de

The POI result is a branch of a large drug store chain. The given URL is the main page of the official website (therefore not Incorrect) After doing some research we can find a store finder page which gives us a valid branch page and URL for this specific POI with all the relevant branch information (https://tinyurl.com/4vwsmyjy). Therefore the correct rating for the URL section is “Partially correct”

 

Address Accuracy

 

When rating for Address Accuracy, it is important to remember that some types of POIs that may not have an official address. These may be located in non-conventional areas, such as underground or on the side of the road, or are large or notable enough that an official address is not necessary.

Pay close attention to:

Transit POIs (bus stops, light rail stops, subway stations etc.)

EV Chargers

Bike share racks

Bridges

Squares

Monuments

Natural features

Airports

If POIs is without an official address and the contains less specific information than usual (e.g. only locality, admin area, postal code) the correct rating is Ok Without.

 

Address Accuracy

 

Here are some rules to follow when providing the official POI Address:

If there are differences in the way that a POI address appears on an official website and social media accounts, use the address as it is displayed on the official website.
If there are differences in the way that a POI address is displayed on a single official source, you may select any version of the address from that official source, as long as it points to the physical location of the POI .
Do not abbreviate or edit POI addresses. Provide the address exactly as it appears on official resources.

For example:

If the official source includes “boulevard” in the street address, do not abbreviate this to “blvd“.
If the official source includes “blvd” in the street address, do not expand this to “boulevard”.
Do not use POI addresses as they appear on Search Results pages or on other non-official resources.
Do not add or remove punctuation (for example, do not add parentheses or periods).
Provide the address exactly as it appears on official resources.
additional comments or research resources in this text field
Do not add POI Addresses must not start with “http”

 

Address Accuracy

Rating Example

POI

Name: Der Ludwig

Address: Fuldaer Straße 2 DE 396381

Schlüchtern

URL: https://www.der-ludwig.de/

The POI is a butcher shop. By checking the address section at the official page we can see that the postal code is different than the task code. The correct postal code is listed at the page as 36381. Therefore, the address rating is Incorrect – Postal code. The correct address should be copy pasted from the official source as it is.

Here as well, please be sure to double-check since it‘s easy to miss differences in numbers.

 

 

Name Accuracy

When rating for Name Accuracy, it is important to pay close attention to differences between the returned name and the POI’s official website or other official resources.

A Partially Correct name differs from the official versions but can still be recognized by the user.
Partially Correct names can include:
Minor & moderate misspellings: This includes punctuation, space and capitalization differences
Service level mismatches
Missing or unnecessary added name parts

Every name that a specific business location uses to refer to itself is considered Correct. These names can be listed in a variety of ways in different sections of the entity’s official website or official social media website(s):

Chain business locator page on the official website
About/About Us section on an entity official website.
Claimed social media pages• Signs and storefronts seen on official sites or social media pages

Other reliable sources that can be used to research a POI’s name include:

Any Signs and storefronts seen on recent street or online imagery or crowdsourced review pages
Recent articles in primary publications (newspapers or similar publications that do their own reporting)
Official restaurant menus (user photos or scanned images from restaurants)

Name Accuracy

Rating Example

POI

Name: Bräustuben Augustiner

Adress: Landsberger Straße 19 80339 München URL: https://www.braeustuben.de/

The POI is a Brauhaus and after checking the name at the official page, we can see that the name differs from the address section. The words are swapped. Since the main character of the POI name is still intact the correct rating is Partially Correct.

 

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Pin Accuracy.

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.The location of the pin should reflect the most accurate location of the POI based on the available information. Perform research using official resources and street imagery to determine the best-known pin location.

In dense areas it may be difficult to find boundaries between parcels. In these case, divide the space between the street or the next building in half to create a boundary. Remember, that everything outside the Perfect, Approximate and Next Door area of the “Half ‘n Half” is considered Wrong. This includes pin that falls on the opposite side of the road, outside the “Half ‘n Half” portion of the road.

When there is a difference between where the pin drops in satellite imagery and the standard map, always use the map layer in the Rating Tool that is more generous towards the pin (9.2.2.).

Pin Accuracy

Rating Example

POI

Name: ALDI Nord

Adress: Hamfhofsweg 59, 28357 Bremen

URL: https://www.aldi-nord.de/

The POI is a chain business with a parking lot. The returned pin lands on the parking lot. Since the pin should land on the rooftop of the grocery store, the correct rating pin rating is Approximate GL(9.1)

User only the map layers in Tryrating to identify whether the Pin is falling on the rooftop, or if it is slightly off.

 

 

 

Pin Accuracy

According to GL 9.2., a pin should be considered Next Door if it drops on the property immediately next to the intended property. To be considered Next Door, a Pin must be:

on the same street as the intended property
The Next Door property must have the same street name as the POI
on the same side of the street as the intended property
the first property to any side of the intended property
on the same block as the intended property
Pin Accuracy

Returned Pin:

Rating Example

POI

Name: AXA Regionalvertretung Plättner Adress: Olbrichtstraße 8, 04157 Leipzig URL: https://www.axa-

betreuer.de/agentur_plaettner/ueber-uns/filialen und-team#filiale2

The POI is an insurance representative. The returned pin lands on a property on the same street, namely Olbrichtstraße 6b. While this street number is immediately next to Olbrichtstraße 8, the property is not on the same block as the intended one. Thus, we do not rate Next Door. The pin is Wrong, GL 9.2.5.

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