Use this rating if the TryRating result is an address result (the rating should NOT be applied to POI and Business results) and there is strong evidence the address does not actually exist. If sufficient resources are not available to make an informed decision, mark it Can’t Verify instead.

How to check if an address exists:

Check whether several maps providers returns the speficied residential address.
Copy and paste the address in search engines and browse the results to check any business claims the specified address (Country specific guidelines 3.5.1)
Check the street imagery to see if you can verify the address using an address label on the building such as below:

.

If we find that the address does not exist, you will find one of the following scenarios with the appropriate rating.

Response 1: TryRating will return the nearest address level that is proven to exist. Rate relevance as Excellent.
Response 2: TryRating will return the same address specified in the query. Rate relevance as Excellent and address as Incorrect – Address does not exist. The pin will be rated Can’t Verify.

Pleae also note the country specific reuirement when rating Relevance for the address which does not exist:

When query address does not exist, or cannot be proven to exist, returning 1 address level larger than the query would be one of the best results to return and can thus be rated Excellent.

Checkpoint: In some cases, you will find that an existing address can be found in a different locality. Always mark such cases as Incorrect – Address does not exist and not Incorrect – Locality.

Example 1

Relevance: Excellent

User Query: [都筑区すみれガ丘2128]

Name Accuracy: N/a

Result:

Address Accuracy: Incorrect – Address does not

224-0013, 神奈川県横浜市都筑区, すみれが丘21-28

exist.

Pin Accuracy: Can’t Verify

Multiple map applications do not recognize the address. In addition, when we search this address using search engines, we confirm that no business claims this address.

Therefore the addres is rated Incorrect – Address does not exist.

Example 2

Relevance: Navigational

User Query: [沖縄市山里1-1-1]

Name Accuracy: N/a

Result:

Address Accuracy: Correct

904-0033, 沖縄県沖縄市, 山里1丁目11

Multiple map applications do not recognize the address. However, when we search this address using search engines, we can confirm that the following business claims this address: (https://bit.ly/2FmoctK

Therefore, the addres is rated Correct

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