Business/POI is closed or does not exist: Research shows that the business is closed or that no such business exists at the result address. For chain businesses, always check their store locator first! Please note that if you check this box, you will still need to rate the relevance of the result as if it did exist. Use your best judgment to determine whether the result does not exist, or if the result components are incorrect.
Checkpoint: When determining if the business is closed, please check to see 1. if the business exists in the
immediate surrounding area. If so we would not consider the business closed, but the address to be incorrect.
- We want to use all of the information provided in TryRating, even information not rated, such as URL and
phone number, to research the result.
Scenario 1
User Query: [Cypress Gardens Theme Park]
User and Fresh Viewport over Winter Haven, FL
Result:
Cypress Gardens Theme Park
6000 Cypress Gardens Blvd, Winter Haven, FL
33884
Classification: Amusement Parks
Additional Information:
URL: www.Cypressgardens.com
Phone: (863) 239-1299
Business/POI is closed/does not exist: Yes
Relevance: Navigational
We want to use all of the information provided in the result. Here,
we find that the URL points to a website that no longer exists. In
addition, the phone number does not belong to any business.
Neither points to any Cypress Gardens Theme Park.
Through our research, we find that there was at one point a Theme
Park name Cypress Gardens at this address, which is an exact match
for the query. Since then, the theme park has been closed and is no
longer in business. Multiple newspaper articles note that a new
theme park replaced this theme park. It is now a Legoland. The
official website of the new business lists a different street address
and phone number. In addition, we can verify that a different
business, Amy’s cards, party & gifts, is located at the result address.
The result in TryRating is thus ambiguous. We rate it as Business/POI
is closed/does not exist. We would still want to note the relevance
as if it would exist.
Scenario 2
User Query: [Dairy Queen]
User and Fresh Viewport over Lake Wales, FL
Result:
Dairy Queen
23809 US-27 Lake Wales, FL
Classification: Ice Cream
Additional Information: URL:
https://www.dairyqueen.com/us en/locator/Detail/?localechange=1&&store-id=7084
Phone: (863) 949-4816
Business/POI is closed/does not exist: No
Relevance: Excellent
Address Accuracy: Incorrect
Upon researching this result, we find that there is a
restaurant named Lucky Wok at the result address. Our
initial thought may be to select Business Closed, but per
the checkpoint above we want to check 1. Is there a Dairy
Queen in the surrounding area? Yes, there is one located
within the plaza at 24171 US- 27. Does the additional
information pertain to any Dairy Queen in the area? Yes,
the URL and phone number point to the Dairy Queen
within the plaza at 24171 US- 27. From our research, we
can safely say that the Dairy Queen in the result is not
closed, but in fact has an Address Inaccuracy