1. Introduction

1.1.What is a POI?

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A POI is a Point of Interest, an entity that might be listed in a yellow pages directory and that users would want to navigate to and/or find on a map.
The POI Evaluation task determines the validity of the POI and the accuracy of the Listing

This presentation provides educational content and worked examples pertinent to Denmark and are for use in combination with the POI Evaluation Guidelines

1.2.Research Expectation (POI Evaluation Guidelines, section 1.5. Research Expectation)

The expectations, when rating these tasks, are that analysts:

Use official webpages
User other official resources, including claimed social media pages (updated within the last 6 months), street imagery, postal authorities
When official resources are not available, user other reliable resources, including newspaper sites or crowdsourced user review sites (Tripadvisor, Trustpilot are examples of this type of site)
Use a search engine to locate official resources
Use local knowledge, when relevant, to understand POI details

2. Key Concepts

These concepts are of particular relevance to analysts rating tasks in Denmark

2.1Address
Incorrect – contains POI name
Correct With Formatting Issue – contains unnecessary tokens
2.2Pin
Approximate – Single rooftop POIs
Wrong – Pin appears to be Next Door
2.3Category
Incorrect – does not reflect POI
Approximate – Category is too narrow
2.4URL

Incorrect – URL reroutes

2.5Phone

cant verify – no official source

2.6Access Point

Approximate – Pin falls in outer circle with access restriction present in inner circle.

2.1POI Address (POI Evaluation Guidelines, Section 5. Address Accuracy)

There are several reasons that a POI address might be incorrect. Here are two of these reasons with which analysts in Denmark need to be especially familiar:


In this example, the result address contains the correct street name and number, postal code and locality.

 

 

2.2 Pin continued…

Rating the Pin accurately can become a little more complex in situations where POIs share spaces with other POIs, for example in shopping malls, or larger, subdivided buildings.

Pin accuracy is rated on a principle of Best Available Evidence.

If street imagery or other strong evidence confirms a POI’s specific location under a

shared rooftop, only that location will be considered Perfect

Should no strong evidence be found for a POI’s location under a shared rooftop, then the entire rooftop is considered Perfect

When several rooftops share an address and there’s no strong evidence to confirm which rooftop houses the POI, all rooftops sharing the POI’s address will be considered Can’t

Verify

 

2.2Pin continued…

Another pin rating possibility is that of Next Door, guidelines section 9.2.4. Next Door.

A pin is considered Next Door if it drops on the property immediately next to the intended property. However, it must also be:

on the same street as the intended property

The Next Door property must have the same street name as the POI on the same side of the street as the intended property the first property to any side of the property on the same block as the intended property

•  the first property to any side of the property

on the same block as the intended property

 

POI Evaluation – Denmark tips
2.3 Category (POI Evaluation Guidelines, section 8. Category)
A POI’s category should best reflect the dominant identity of the
POI. When evaluating the POI’s
category, the considerations are:
• Is this category accurate for this POI?
• Is this the best fit category available in the category list?
A category can full describe, generally describe, partially describe, or not describe the POI. A category that does not describe the POI should be rated Incorrect
HINT: Familiarize yourself with the POI categories and their localizations in the category list

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Rule 1 – Always choose the best fit category in the category list

Review the official website and social media pages
In cases of conflicting information, the information on the official website takes precedence

Rule 2 – Read reviews to help you determine the correct category

Read reviews from social media and crowdsourced user review websites
In cases of conflicting information, the information on the official website takes precedence

Rule 3 – When multiple categories equally describe the POI, use the business name to decide

If multiple categories equally describe the POI, refer to the name of the POI, with words that appear first in the name . .  .  X  I v

taking precedence (i.e. Pizza & Steak = Pizza)

Rule 4 – Do not rely on categories designated by Search Engine Results Pages (SERPs) or crowdsourced user review sites

SERPs and crowdsourced user review sites may assign categories to POIs, but these may not be accurate, follow the same rules or correspond to the category list used in this task.

 

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2.4URL (POI Evaluation Guidelines, section 7. URL)

In the task, the listed URL is checked to see if it matches the official website address. The URL can be determined to be Correct, Partially Correct, OK Without, Missing, Incorrect or Can’t

URL redirects

When research shows that the POI has an official website, and the listed URL navigates to the same official website the URL is deemed correct. However, if the result URL is different to the official website, even if the result URL redirects to this, it cannot be rated Correct. This can happen when a POI has rebranded or been taken over and a new website is created with the new POI name and details.

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2.5Phone (POI Evaluation Guidelines, section 6. Phone)

The phone number should be verified using official resources, such as business’s official website, claimed social media pages, and/ or other official resources.

The phone number data can be rated as Correct, OK Without, Missing, Incorrect or Can’t Verify.

Can’t Verify is used only when a phone number cannot be verified using an official online source, i.e. no phone number is found on any official source. POI Evaluation Guidelines, section 2.1.3 Official Resources

HINT: Formatting is not a reason to demote a phone number to Incorrect

2.6Access Point (POI Evaluation Guidelines, section 10. Access Point (s) Accuracy)

Access Points are locations where maps services route a user when they request directions to a POI. Therefore, Access Points are where a user would be told that they have arrived at a POI or business.

There are two types of Access Points that can be displayed, Vehicular and Pedestrian. For POI Evaluation, only vehicular access points are considered, except in cases where the POI is specifically a walk-up POI.

Access Point Rating options are Correct, Approximate, OK Without, Missing, Wrong and Can’t Verify.

HINT: Section 10.8 of the guidelines provides many Access Point Rating Examples and explanations

2.6 Access Point continued…

Critical Issues

An Access Point will always be considered Wrong when a critical issue exists. The critical issues are:

Access Point is on the wrong side of the road
Access Point is on the wrong building/area
Access Point does not have clear line of sight to POI’s entrance or signage that leads to the entrance
Access Point is obstructed by a driving obstacle
Access Point has an access restriction
Access Point is placed on an “Exit Only” vehicular entrance
Access Points only cover pedestrian entrances, even though vehicular entrance(s) are present

HINT: Critical issues are covered in more detail in the guidelines section 10.3.2. Access Point Critical Issues

 

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