In our recent quality review, it came to our attention that many analysts have been making mistakes that we consider now to be common issues in your market.

Please take time to review this document as it will help you improve your quality.

If anything is unclear or you need further support, please don’t hesitate to contact us on our mapping portal https://homeworker.custhelp.com and we will get back to you ASAP.

1.Issue: Query Address ratedValidwhen there are two existing street numbers provided

Query Address:

Rua Almeida Garret 6, 11, Sé Nova, 3000-021 Coimbra

Is The Query Address Valid or Invalid?

Invalid address: According to Guidelines (3.1) a valid query address should point out to a unique location. A query address that does not meet these conditions should be rated as Invalid. This address mentions two existing street numbers being, for that reason, an invalid address.

Important note: if a query has two street numbers but only one exists, we can consider it Valid.

2.Issue: Address Issues not being properly identified when one or more components are wrong or missing
2.1Query Address: Rua José da Costa Pedreira 2B, 1750-130 Lisboa

Is The Query Address Valid or Invalid?

Valid Address: The address refers to a single, unique location.

Response Address: Rua José da Costa Pedreira 2, 1750-130 Lisboa

What is the response address accuracy?

As stated in Guidelines (7.3.1) Street number extensions are part of the street number and in this case, the extension “B” is missing. For that reason, checkbox Street number should be marked.

2.2Query Address Estrada Monumental, nº 241, 9000-241 Funchal

Is The Query Address Valid or Invalid?

Valid Address: The address refers to a single location.

Response Address: Estrada Monumental, nº 241, 9000-241 Funchal

What is the response address accuracy?

Although response address is the same as the query address a more detailed analysis shows that, according to postal services, postal code is wrong, correct is 9000-100 (https://www.ctt.pt/feapl_2/app/open/postalCodeSearch/postalCodeSearch.jspx?request_loc ale=pt#fndtn-addressSearchPanel). Postal code checkbox should be selected as incorrect.

Pin Location: 32.63530072843526, -16.942974435381647

 

What is the Pin Accuracy of the Response Address?

Pin: Approximate. Pin lands near nr. 241 so it should be stated as Approximate following the half-n-half rule.

2.3Query Address Avenida da Boavista 854, Cedofeita, 4100-112 Porto, Portugal

Is The Query Address Valid or Invalid?

Valid Address: The address refers to a single, existing location.

Response Address: Rua da Boavista, 854, Aldoar, 4050-105 Porto, Portugal

What is the response address accuracy?

According to the query and postal services the intent street is Avenida da Boavista. Correct sub-locality and postal code is Cedofeita, 4100-112. Street name, Sub-locality and Postal code checkboxes should be stated as incorrect since they are different from Query.

Pin Location: 41.157082657374545, -8.62318532730977

.

What is the Pin Accuracy of the Response Address?

Pin: Wrong. Pin falls into the result address instead of the queried address. According to Guidelines (Section 6) the location represented by the pin should reflect the Query Address.

3.Issue: Query Address rated “Invalid” when the exact location of the address is not evident

Query Address: Rua da Guiné nº 46, 2100-350 Coruche

Is The Query Address Valid or Invalid?

Valid Address: The address refers to a single location. Although via imagery we can see that Rua da Guiné at Coruche ends at nr. 40, further investigation (through postal services) specifies that correct location is Couço and the above locality is Coruche. While nº 46 does not exist at Coruche it does exist at 2100-350 Couço (user intent https://bit.ly/3h79V8H) and

for that reason this is a valid address.

Response Address: Rua da Guiné nº 46, 2100-133 Coruche

What is the response address accuracy?

According to the query and postal services correct postal code and locality is 2100-350

Couço https://bit.ly/3h79V8H. Postal code and Locality checkboxes should be marked.

Pin Location: 38.964162560085896, -8.522407741922633

.

What is the Pin Accuracy of the Response Address?

Pin: Wrong. Pin falls on the wrong locality. User’s looking for this street at Couço as mentioned previously and this Pin falls on Coruche (above locality).

4.Other Issues
4.1Query Address: Rua Arcos de Valdevez 47, 48, 4900-466 Viana do Castelo

Is The Query Address Valid or Invalid?

Invalid Address: Address does not refer to a single location – It mentions two existing street numbers.

Is This a Reasonable Address?

Reasonable Address. According to Guidelines, Section 4, for an address to be reasonable it must refer to a location that exists in the real world and must be within eyesight or be an area on one side of the street that is equal to or smaller than a block.

Pin Location: 41.70128517684308, -8.824305979834945

.

What is the Pin Accuracy of the Response Address?

Pin: Correct. According do Guidelines (Section 6.4 Pin Rating for Reasonable Query Addresses) any pin that falls within the boundaries of the queried address will be rated Perfect. Pin falls on number 48, one of the possible street numbers.

4.2Query Address: Praça do Dr. Francisco Sá Carneiro 4200 Porto

Is The Query Address Valid or Invalid?

Invalid Address: Address does not refer to a single location. Street number is missing

Is This a Reasonable Address?

According to Guidelines Section 4, for an address to be considered reasonable it should define a small area that is within eyesight. Queried address is a plaza all within eyesight so it’s a Reasonable Address. Guidelines also refers trees are not considered a visual obstruction.

Pin Location: 41.16234534685913, -8.592145457279422

What is the Pin Accuracy of the Response Address?

Pin: Correct. According do Guidelines (Section 6.4 – Pin Rating for Reasonable Query Addresses) any pin that falls within the boundaries of the queried address will be rated Perfect.

4.3Query Address: Rua Rainha 4930-667 Valença

Is The Query Address Valid or Invalid?

Invalid Address: Address does not refer to a single location. Street number is missing

Is This a Reasonable Address?

No. According to Guidelines, section 4, for an address to be reasonable it should be a small area that has at most five rooftops and/or be all visible within eyesight. The street in the query does not meet the criteria to be considered a Reasonable Address.

PIN Location: 42.0338118753233, -8.638639934276647

.

What is the Pin Accuracy of the Response Address?

Pin: You may occasionally be asked to rate the pin for an Invalid and Unreasonable query address. In these cases, always rate the pin Can’t Verify.

4.4Query Address: Aqua Portimão, Rua Coronel Armando da Silva Maçanita, 8500-383 Portimão

Is The Query Address Valid or Invalid?

Invalid address: AOI (area of interest) or POI (point of interest) names are not part of the address for this test (Aqua Portimão). Any query that includes these names should be considered without the name. For this particular query, removing the POI name leaves the address: Rua Coronel Armando da Silva Maçanita, 8500-383 Portimão which is invalid because it does not refer to a single location.

Is This a Reasonable Address?

No: The street in the query does not meet the criteria in Section 4 to be considered a Reasonable Address.

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