Introduction
In our recent quality review, it came to our attention that many analysts have been doing many mistakes that we consider now to be common issues in your
market.
Please take time to review this document as it will help you improve your quality.
If anything is unclear or you need further support, please don’t hesitate to contact us on our mapping portal https://homeworker.custhelp.com and we will get back to you.
Result Relevance
GL Section 1.3.3. Result Relevance Rating
Always rate against the real world: If there is a better result available but it is not shown, demote the existing result(s) while considering the missing one(s).
Query: ةدﻧﺑ
Result: ةدﻧﺑ رﺑﻳﺎﻫ
Coordinates: 24.808223, 46.669016
Relevance: should be rated as Good due to the distance from the fresh viewport. There is an Excellent result that was not returned and it is located within the fresh viewport @ 24.797882, 46.642241.
Correct “Relevance” Rating is: Good
Name Accuracy
GL Section 6.3.2. Incorrect Classification
When the classification is wrong, the final Name Accuracy rating is always Incorrect. This is true whether the result name is Correct, Partially Correct, or Incorrect
Result
Name Accuracy: When the classification is wrong, the final Name Accuracy rating is always Incorrect. This is true whether the result name is Correct, Partially Correct, or Incorrect.
Section 6.3.2. Incorrect Classification.
Correct “Name accuracy” Rating is: Incorrect
Name Accuracy
CSGL Section 3.2 Language Expectations for Names
If a result name is shown with both Arabic and English together, please rate Name Accuracy as “Partially Correct”.
Name Accuracy: Partially Correct because the name is a mix of Arabic and English languages according to Section 3.2 Language Expectations for Names of SA CSG. Correct “Name accuracy” Rating is: Partially Correct
Name Accuracy
GL Section 6.2.2.1. Minor and Moderate Misspellings and Missing or Extra Words Consider names partially correct when they contain issues that don’t prevent the user from identifying the business.
Name Accuracy: should be rated Partially Correct because it is missing some parts. Section 6.2.2.1. Minor and Moderate Misspellings and Missing or Extra Words. The correct name is Ain Al Ghaith Super Market.
Correct “Name Accuracy” Rating is: Partially Correct
Pin Accuracy
GL Section 9.2. Single Rooftop
Pin Accuracy: should be rated Perfect because it is falling on the rooftop. Section 9.2. Single Rooftop. Correct “Pin Accuracy” Rating is: Perfect
Address Accuracy
GL Section 8.1. Business/POI Result
The address given is confirmed Correct when it points to the same physical location listed on the official webpage or other official resources and all mandatory components for your market are present.
Address Accuracy: should be rated as incorrect because it is has the wrong street name according to official business website: http://bit.ly/33HqjAF
Correct “Address accuracy” Rating is: Incorrect
Business/POI is closed or does not exist GL Section 4.2.
Use this checkbox when, after careful research you determine that a result is Closed or no longer operational.
Business/POI is closed or does not exist: The Research shows that the hotel is currently called Le Méridien Riyadh Hotel so Business/POI is closed or does not exist checkbox should be checked.
Business/POI is closed or does not exist checkbox should be checked.
Result Relevance
GL Section 2.3.1. Explicit Location
When there is an explicit location mentioned in the query, you can ignore the user and viewport locations.
Relevance: This result should be demoted to Good because there is a closer result to the user location in reality. When there is an explicit location mentioned in the query, you can ignore the user and viewport locations. The user has told you exactly where they want to see results. If the query contains words like “near me” or “nearest,” the user’s location, not the viewport location, should be considered the explicit location intent. Section 2.3.1. ExplicitLocation.
Correct “Relevance” Rating is: Good
Pin Accuracy
GL Section 9.1.3.1. Half ’n Half and Tennis Rules
In dense areas it may be difficult to find boundaries between parcels. In these cases, divide the space between the street or next building in half to create a boundary. Use this “Half ‘n Half” rule to determine the Approximate and Next Door pin locations.
Pin Accuracy: Approximate according to section 9.1.3.1. Half ’n Half and Tennis Rules and Section 9.2. Single Rooftop.
Correct “Pin Accuracy” Rating is: Approximate
Address Accuracy
GL Section 7.5 Other Issue
Issues not mentioned in these guidelines are reported using the Incorrect – Other Issue checkbox.
Address Accuracy
GL Section 7.1.3 Street Name
If the result address has an incorrect or missing street name rate Address Accuracy as Incorrect – Street Name.
Address Accuracy: should be rated as incorrect because the street name is incorrect (it has a typo). Section 7.1.3. Street Name.
Correct “Address accuracy” Rating is: Incorrect
Result Relevance
GL Section 10.6.3. Chain Business with Location Modifier
According to GL Section 10.6.3.1 General Location Modifier When the location modifier is general, results inside the specified location are not demoted for distance.
Relevance: Excellent because when there are multiple results for the chain business in the requested location, they should all receive a rating of Excellent. Section 10.6.3.1. General Location Modifier. https://order.alromansiah.com/branches
Correct “Relevance” Rating is: Excellent