Introduction
In our recent quality review, it came to our attention that many analysts have been doing many mistakes that we consider now to be common issues in your market.
Please take time to review this document as it will help you improve your quality.
If anything is unclear or you need further support, please don’t hesitate to contact us on our mapping portal https://homeworker.custhelp.com and we will get back to you.
Relevance: Although this result is not in Al Muraqqabat, research shows that there are very few
KFC in Al Muraqqabat area. That is why this nearby result should be demoted -1 for distance from
the highest possible initial rating of Excellent and rated Good. Section 10.6.3.1. General Location
Modifier. https://uae.kfc.me/ar/storelocator
Relevance: Although this result is not in Al Muraqqabat, research shows that there are very few KFC in Al Muraqqabat area. That is why this nearby result should be demoted -2 for distance from the highest possible initial rating of Excellent and rated Acceptable. Section 10.6.3.1. General Location Modifier.
Correct “Relevance” Rating is: Acceptable
Relevance: KFC is a well-known chain of fast food restaurant. Research confirms that the location modifier in the query narrows possible results to two locations. This is one of the locations and it is eligible for a Excellent rating. Section 10.6.3.1. General Location Modifier.
Correct “Relevance” Rating is: Excellent
Address Accuracy: should be rated incorrect because the street name Algga was incorrectly translated. https://bit.ly/3gVmcg3
Correct “Address” Rating is: Incorrect
Relevance: The query requests an Address with a non-existent street number. The result returned is the same as the queried address and should be rated as Excellent. Section 10.3. Query Address Does Not Exist.
Correct “Relevance” Rating is: Excellent
Business/POI is closed or does not exist: The research reveals that this bank has merged with Abu Dhabi Commercial Bank in 2019 and this branch is no longer exists. https://bit.ly/3gDEjS8
Business/POI is closed or does not exist checkbox should be checked.
Name Accuracy: Name accuracy should be rated Incorrect because when the classification is wrong, the final Name Accuracy rating is always Incorrect. This is true whether the result name is Correct, Prtially Correct, or Incorrect. Section 6.3.2. Incorrect Classification.
Correct “Name Accuracy” Rating is: Incorrect
Address Accuracy: Address accuracy should be rated Incorrect because it is missing the locality and also having a typo for Mall. Correct “Address Accuracy” Rating is: Incorrect
Relevance: should be Excellent because the result matches the query intent and it is closer to the user’s location from other results for the same chain. https://www.mcdonalds.com/ae/enae/restaurantlocator.html
Correct “Relevance” Rating is: Excellent
Relevance: Good this is an example of queries where the location intent is not explicitly stated in the query, and we must infer the location intent from the user’s viewport and the user’s location according to section 10.2. results that are farther away from an ideal result but can potentially satisfy the user’s intent can be rated as high as Good (Distance/Prominence).
Correct “Relevance” Rating is: Good
Name Accuracy: should be rated incorrect because the classification is incorrect. This POI is a government office and not a shopping center according to official business website:
https://altwarcentre.ae/index.html
Correct “Name Accuracy” Rating is: Incorrect
Pin Accuracy: The query is for coordinates. A pin that falls outside the 50m radius from the queried coordinates is rated Wrong. Section 10.9.2.Coordinate and “My Location” Queries.
Correct “Pin Accuracy” Rating is: Wrong
Pin Accuracy: Pin accuracy should be rated Approximate because it falls within the boundaries of the property but it is not on the rooftop. Section 9.2. Single Rooftop.
Correct location is 25.257411, 55.289174.
Correct “Pin Accuracy” Rating is: Approximate
Name Accuracy: should be rated incorrect because the classification is incorrect. When the classification is wrong, the final Name Accuracy rating is always Incorrect. Section 6.3.2. Incorrect Classification.
Correct “Name Accuracy” Rating is: Incorrect
Relevance: Bad, Result is for an Airport, not a terminal. This airport contains the requested terminal, but this result is the whole airport, not the single terminal the user asked for. Section 5.1.8. Lack of Connection.
Correct “Relevance” Rating is: Bad
Relevance: This result should be rated Good because it is a bit farther away from the closest relevant locations to the user location which is the location of intent. Section 2.3.1. Explicit Location.
Correct “Relevance” Rating is: Good
Relevance: This result should be rated Excellent because it is the closest result to the user location (location of intent). Section 2.3.1. Explicit Location.
Correct “Relevance” Rating is: Excellent
Relevance: Relevance should be rated Good due to distance and having a closer result to the user location in real life which was not returned.
Correct “Relevance” Rating is: Good
Relevance: Relevance should be rated Acceptable because we have a closer result to the user location in real life which was not returned.
Correct “Relevance” Rating is: Acceptable
Name Accuracy: Name accuracy should be rated Partially Correct, because the word mall contains a minor and moderate misspellings that don’t influence the user’s understanding. Section 6.2.2.1. Minor and Moderate Misspellings and Missing or Extra Words.
Correct “Name Accuracy” Rating is: Partially Correct