What is a POI?

A POI is a Point of Interest, an entity that might be listed in a yellow pages directory and that users would want to navigate to and/or find on a map.
The POI Evaluation task determines the validity of the POI and the accuracy of the Listing Information.

Research Expectation (POI Evaluation Guidelines, section 1.5. Research Expectation)

The expectations, when rating these tasks, are that analysts:

Use official webpages
Use other official resources, including claimed social media pages (updated within the last 6 months), street imagery, postal authorities
When official resources are not available, user other reliable resources, including newspaper sites or crowdsourced user review sites (Tripadvisor, Trustpilot are examples of this type of site)
Use a search engine to locate official resources
Use local knowledge, when relevant, to understand POI details

HINT: You must always perform online research to verify the POI validity and listing informatio

Key Concepts:

Address

Incorrect – Locality, missing Sub-locality, Non-required address components

URL

Missing or Incorrect URL

Category

Correct – Category appears too specific

Pin

Pin accuracy in shared spaces

Hours

Incorrect or Missing Hours

Mistake 1: Address – Incorrect Locality

POI Name: ALDI

TryRating Address: Tildasley Street, Birmingham, B70 9SJ, England Correct Address: Tildasley Street, West Bromwich, B70 9SJ, England

Explanation: When evaluating address accuracy, the locality should be verified by the Royal Mail address finder. Royal Mail confirms the address has an incorrect locality and should be ‘West Bromwich’, so address accuracy should be rated as Incorrect – Locality.

 

 

Mistake 2: Address – Incorrect Sub-locality

POI Name: Starbucks

TryRating Address: 3 Roman Way, Dartford, DA1 4FY, England

Correct Address: 3 Roman Way, Crayford, Dartford, DA1 4FY, England

Explanation: When evaluating address accuracy, sub-localities should be verified by the Royal Mail address finder. Royal Mail confirms the address is missing the Sub-locality ‘Crayford’, so address accuracy should be rated as Incorrect – Sub-locality.

 

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Mistake 3: Address – Non-required address components

POI Name: Nacton Road Fish Bar

TryRating Address: 342 Nacton Road, Ipswich, Suffolk, IP3 9NA, England

Correct Address: 342 Nacton Road, Ipswich, IP3 9NA, England

Explanation: The required address components are listed in the UK Specific Guidelines Section 3, in this example the county ‘Suffolk’ is included in the address but is non-required component, so address accuracy is rated as Correct – with Formatting Issue.

 

Mistake 4: Category – too specific or general

Name: Kelly’s Nails

Address: 15 The Arcade, Bristol, BS1 3JA, England

TryRating Category: beauty_and_spa.beauty_service.beauty_salon Correct Category:

beauty_and_spa.beauty_service.beauty_salon.nail_salon

Explanation: The official Facebook page for Kelly’s Nails shows they specialise in nails, so the listing category of beauty salon is too general and a more specific Nail Salon category should be used instead. Category accuracy is rated as Approximate – Category is too general. The reverse situation can also apply, for example a general beauty salon with a listing category of nail salon would be rated as Category too specific instead.

 

 

Mistake 5: Missing or Incorrect URL

Name: Pizza GoGo Norwich

Address: 19 Wensum Street, Norwich, NR3 1LA, England

TryRating URL: https://www.facebook.com/PizzaGoGoNorwich/

Correct URL: https://www.pizzagogo.co.uk/stores/norwich

When evaluating URL accuracy, conduct research to find any official websites or social media pages for the POI. In this example, a correct Facebook webpage is listed but research shows that an official website is also available and should be used instead as the correct URL as per section 7.1 of the POI Guidelines, so the correct rating is Incorrect. If a location specific page is available then this should be provided, the Norwich location in this example.

 

 

Also, if no URL is listed in TryRating but research shows than an official website or social media page with recent updates exists, then the correct rating is Missing.

Mistake 6: Pin accuracy in shared spaces

Name: Currys

Address: Unit 1-2, Greenbridge Retail Park, Stratton Road, Swindon, SN3 3SG, England

Explanation: The Pin in TryRating (green star) appears to fall on the adjacent rooftop for the Lidl store, as confirmed by recent street imagery. As both stores are on a retail park (strip mall) with a shared car park, the Pin should be rated as Approximate and not Next Door, as there are no next door ratings in shared spaces as per section 9.2.4 of the POI Guidelines.

 

 

Mistake 7: Incorrect or Missing Hours

Name: Tower Veterinary Group – Acomb

Address: 42 York Road, Acomb, York, YO24 4LZ, England

TryRating Hours: Missing

Explanation: No hours are listed in TryRating but checking the location specific webpage on the official website, opening hours can be found. So, the correct rating for Hours is Missing.

 

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