Use this rating if the TryRating result is a residential address (the rating should not be applied to POI and Business results!) and there is strong evidence the address does not actually exist. If sufficient resources are not available to make an informed decision, mark it Can’t Verify instead.
How to check if an address exists:
South Africa has no single official government address verification resource. GIS sources are considered creditable and if the address is not found on these then it is likely it does not exist.
If after performing the above 4 steps and the address cannot be found, then please rate address accuracy incorrect address does not exist.
How to Rate when the query is for an address that does not exist
If we find that the address does not exist, you will find one of the following scenarios with the appropriate rating.
Checkpoint: In some cases, you will find that an existing address can be found in a different locality. Always mark such cases as Incorrect – Address does not exist and not Incorrect – Locality.
User Query: [ Kimberl ]
Result Name: Kimberley East
Result Address: Diamandveld NC South Africa
Relevance: Excellent
Name Accuracy: N/A
Address Accuracy: Incorrect – Address does not exist.
Pin Accuracy: Can’t Verify
Query is more than likely for a locality; this result is a locality. Name is N/A as this is an address result. GIS Mapping services do not return this locality https://goo.gl/AACSXA, neither do secondary sources https://maps.afrigis.co.za/and the locality is not recognized on the ZA Post Office website. According to 4.2 of CSGL’s Only localities and sub-localities recognized by the postal services are accepted, even if listed otherwise on official websites. Address is incorrect with address does not exist checked. Pin is rated Can’t verify.
User Query: [ Road 751 ]
Result Name: 751 702 Road
Result Address: 751 702 Road Chatsworth KZN 4092 South Africa
Relevance: Bad
Name Accuracy: N/A
Address Accuracy: Incorrect – Address does not exist.
Pin Accuracy: Can’t Verify
Query is for a street that does not exist, result is for a different street therefore is rated bad. Name is N/A as this is an address. The GIS Map Viewer (https://goo.gl/wQ1rBz) shows that street no 751 does not exist at this address. Multiple secondary maps providers also do not return this address https://goo.gl/RjTCkX. This combined with street level imagery is sufficient evidence that this address does not exist. Address accuracy is incorrect with address does not exist checked and pin is rated can’t verify.
User Query: [ Mc donalds ]
Result Name: McDonalds – Craighall Park
Result Address: 4 Lancaster Avenue Randburg GP 2196 South Africa
Relevance: Good
Name Accuracy: Correct
Address Accuracy: Incorrect – Sub-locality Pin Accuracy: Perfect
The query is for a chain business the result is a branch of the chain business, we demote for distance as there are closer results. Name is correct as per official website https://www.mcdonalds.co.za/restaurants. Address cannot be address does not exist as this is a business result. The official website has a corner address, and the result has a street and street number. The number cannot be confirmed as belonging to the shopping centre nor to another building. The result address is missing a sub-locality, therefore rated incorrect for Country Specific issue. (As per section 7.7 of the GL’s, If an address contains missing or incorrect components, it can be confirmed as Incorrect. Mark the individual incorrect components. See your Country Specific guidelines for more information on missing or incorrect components.) Result is within a shopping centre, this uses the campus rule therefore the pin is perfect
2. Residential Address Task (When the query address does not exist)
The query is for 10749 Thekwane street and no sub-locality is given in the query. The viewport is stale. A search shows there are multiple Thekwane streets close to the user location. However, a search engine search and multiple map applications do not yield a result for street number 10749.
According to the guidelines:
To be useful to the user, address results need to point to either a building with that address or a plot of land that has been officially assigned the address. Sometimes your research will show that a full query address does not exist (or no major search engine will be able to determine its exact location). In cases like this, you will see one of three types of results:
In this case the response address is just the street without a street number, and as it is the closest to the user location, it is rated Acceptable.
Next is to determine the accuracy of the result’s name, address and pin.
According to the guidelines:
6.1. Name Not Applicable (n/a)
The n/a rating should be used for all address type results, including
residential addresses, streets, localities, and so on. Unlike ,, ,
Business/POI type results, address type results do not actually have
a result name. Instead, the first line of address type results appears as the result title because this field is meant to present the most relevant part of the address information.
Next is to determine the accuracy of the address. When searching this address with google maps, the street name is P Thekwane St, however a street view image of a street sign on this street confirms the name is Thekwane Street.
According to the CSG:
2. Required Components
The table below outlines the required and optional address components for general result types. The rule applies to all Maps Evaluation tasks with some exceptions to Autocomplete.
Result | Essential Address Components | ||||||
type | Unit # | Street # | Street | Sub-locality | Locality | Province | Postcode |
Full Address | Yes (If Applicable) | Yes | Yes | Yes (If Applicable) | Yes | Yes | Yes (Not expected in AC) |
Street | Not | Expected | Yes | Yes (If Applicable) | Yes | Yes | Yes (Not expected in AC |
Therefore, the sub-locality is an essential address component and is missing from the result. Multiple maps confirm the sublocality is Spruitview
https://goo.gl/maps/5Q6RauCLPRC2 https://binged.it/2wwqOBB
The postal code is verified on the postal code list available to download on the South African Post Office website:
This confirms the postal code is correct.
Finally, compare Try Rating pin placement on multiple map applications.
Multiple other map applications confirm that the Pin in TryRating falls on the wrong street.
According to the Guidelines:
9.4.3. Streets
In this chapter, rating pins for streets will be explained.
Rating | Explanation |
Perfect | Pin can fall anywhere on the street, including medians and intersections the street passes through completely (but not on sidewalks). |
Approximate | N/A |
Next Door | N/A |
Wrong | Pin falls in an area that does not meet the criteria for Perfect |
Can’t Verify | See Can’t Verify (9.1.5.) |
The pin is wrong and the correct coordinates are -26.322713, 28.182322.
Final Rating:
Relevance: Acceptable
Name: N/A
Address: Incorrect – Sub-locality
Pin: Wrong
Comments: The query address doesn’t exist. The result returns the closest street, without street number and therefore the relevance rated acceptable. The sub-locality of Spruitview is missing from the result. The pin lands on the wrong street.