Important Guideline Sections

This learning guide aims to highlight several common mistake trends among analysts in Malaysia. Please review the following guideline sections as it will help you rate more accurately.

Global Guidelines

2.3.1 Explicit Location
4.2 Business/POI is Closed or Does not Exist
5.16.1 Transit Queries
5.18 Relevance: Service-Level Mismatch
6.2.2.1 Minor and Moderate Misspellings and Missing or Extra Words
6.2.3 Incorrect Name
7.5 Other Issue
9.2 Single Rooftop
10.6.3.1 General Location  Modifier
10.6.3.2 Specific Location  Modifier

Country Specific Guidelines (Malaysia)

2 Required Components
3.2.7 Misspelled or badly formatted Locality and States
3.3 Special case for Pin

1. Transit Stations

Query

Stesen lrt ara damansara

User location

3.1420898438,101.5795898438

Viewport Age

Fresh

Centre Viewport

3.15840125348,101.574798641

The query can be interpreted in two ways:

Looking for a specific station (Ara Damansara LRT station)
LRT station with location modifier (LRT stations in and around

Ara Damansara)

Result is for (Taman Paramount LRT Station). Perform research to find out where the result is located compared to the query. Rapid KL’s official route map (https://is.gd/ofvpfX) shows that there are at least 4 closer stations to Ara Damansara sub-location.

Other mapping resources also provide context. Search for Ara Damansara > Nearby function > Search for LRT. Result is relatively far from Ara Damansara. (https://is.gd/V02E5d)

Considering the above explanation, Relevance is Bad.

See GL Section 5.16.1 Transit Queries – [san jose station] example.

 

 

 

 

 

 

1.Transit Stations (continued)

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Context from other mapping resources (https://is.gd/V02E5d)                         Rapid KL’s official route map (https://is.gd/ofvpfX)
.

 
 
2.General Location Modifier

Query is for a chain business (AEON) + general location modifier (Nilai). Disregard viewport and user location since a location has been specified in the query.

Determine if there are AEON locations within/around Nilai. Since the query does not specify the type of AEON (e.g. AEON Mall, AEON BiG), any type of AEON will be considered equally.

Research shows there’s only an AEON Mall in Nilai, and an AEON Wellness within the same mall. Our result (AEON BiG) is among the next closest results to Nilai. (https://is.gd/KYO22a)

Considering the above explanation, demote for distance. Relevance is Good.

See GL Sections 2.3.1 Explicit Location, 5.18 Relevance: Service

Level Mismatch – [walmart] example, and 10.6.3.1 General Location Modifier.

 

 

 

 

 

 

 

 

 

3.Specific Location Modifier

Query is for a chain business (Xing Fu Tang) + specific location modifier (Dataran Pahlawan). Disregard viewport and user location since a location has been specified in the query.

Determine if there is a Xing Fu Tang branch at Dataran Pahlawan. If there is one, all other branches not at Dataran Pahlawan will be rated as Bad. If there isn’t, the query location will be treated as a general location modifier.

Research shows there’s a Xing Fu Tang branch at Dataran Pahlawan. Our result is located at Taman Kota Laksamana and doesn’t meet specific location intent. (https://is.gd/3pIQFb) (https://is.gd/51r4Mt)

Considering the above explanation, Relevance is Bad.

See GL Section 10.6.3.2 Specific Location Modifier.

 

 

 

 

 

 

 

 

 

 

4.Closed Businesses & Relevance

Query could be interpreted as for a chain business (EV World Hotel) + general location modifier (Putrajaya), or for a specific POI (EV World Hotel Putrajaya). Disregard viewport and user location since a location has been specified in the query.

Comparing May 2019 and Dec 2020 street imagery shows that Hotel Zamburger now operates here, and the official page of EV Hotel Putrajaya is out of service. With this strong evidence, it is safe to say that the business is closed. (https://is.gd/BVGrTH) (https://is.gd/NlVeTw)

Even though the business is closed, Relevance is rated as if the business still exists. Result is an exact match to the query, hence Relevance is Navigational.

See GL Sections 2.3.1 Explicit Location, 4.2 Business/POI is

Closed or Does Not Exist, and 10.6.3.1 General Location Modifier.

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5.Name Change

When the name of a business has changed (not closed & replaced by another business), Name Accuracy is Incorrect.

Research shows that the above business has changed its name from BYOB to KitaRefill. Evidence is found from its official website and a reliable news article.

(https://is.gd/OezHhQ) (https://is.gd/Oz81I2)

See GL Section 6.2.3. Incorrect Name – [Sommet Center] example.

6.Partially Correct

Pay close attention when rating Name Accuracy. Demote Name Accuracy to Partially Correct when names contain formatting issues such as missing/unexpected spaces, incorrect capitalisation, and punctuation issues. Also take into consideration whether the user can still identify the business from the name with issues, and that there are no Classification errors. Please review the below examples and see GL Section 6.2.2.1. Minor and Moderate Misspellings and Missing or Extra Words.

.

The official name is FamilyMart
(without spacing). Name with a
space is not used by the

business. Classification is

correct. (
https://is.gd/UBtpEe)

Incorrect capitalisation and
missing ‘Original’. However, the

name can still be
recognised by
the user. Classification is correct.

(https://is.gd/MDqmPh)

Lower case [s]entral is not a form
used by the
POI, and is therefore
considered poorly formatted.

Classification is correct.

(
https://is.gd/SemzBM)

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7.Address Accuracy

Be careful and conduct sufficient research when rating Address Accuracy. Familiarise yourself with the required components and additional requirements for Malaysian addresses as specified in the Country Specific Guidelines. Please study the

following examples and review the Country Specific Guidelines for Malaysia, andGL 7.5 Other Issue.

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See CSGL 3.2.7.(https://is.gd/ULaUUe)Correct postal code is 11900. State should be Pulau
Pinang/Penang
, never Pinang.

 

Penang Airport Parking

Address:

Penang International Airport, 11960 Bayan Lepas, Pinang, Malaysia

Classification:

Parking

Coordinates:

5.2938165484623445, 100.26544690132141

 

 

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Per CSGL 2, if a sub-location
exists (
Taman Setia Jaya), we
must show it in the address.
Look for evidence using reliable

resources and street imagery.

(
https://is.gd/1HIInN)

Jalan Setia Jaya 18

Address:

Jalan Setia Jaya 18, 83000 Batu Pahat, Johore, Malaysia

Classification:

.

Coordinates:

1.871041,102.946949

POI name is repeated in the
address line. This should be

rated as
Incorrect – Other issue.
See
GL 7.5 Other Issue.

(https://is.gd/chYNSu)

Universiti Teknologi MARA Perak Branch

Address:

Universiti Teknologi MARA Seri Iskandar, 32610 Bandar Seri Iskandar, Perak, Malaysia

Classification:

Colleges & Universities

Coordinates:

4.356146,100.956137

 

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.8.Best Available Evidence

2. Starbucks

.

Address:

Stesen Minyak Petronas, KM 305 PLUS Arah Selatan, 43300 Serdang, Selangor, Malaysia

Classification:

Coffee & Tea

Coordinates:

3.006112623455699, 101.72509325392826

 

 

Always rate Pin Accuracy based on best available evidence. When there is more evidence available to verify a pin’s location, the more precise the pin location needs to be.

In this example, street imagery provides strong evidence that the pin falls on the wrong part of the correct rooftop.

Therefore, Pin Accuracy is Approximate and the correct coordinates are (3.0060355221983777, 101.72539073685954).

(https://maps.app.goo.gl/TJZuZcjxDznhPmvT6)

See GL Section 9.2 Single Rooftop – Subway example, and the explanation for Best Available Evidence.

 

2. 7-Eleven

 

 

 

 

 

 

9.Half ‘n’ Half Rule – Malaysia

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To determine Approximate boundaries, apply the Half ‘n’ Half rule by dividing the space between the closest public street or next building in half to create a line.

In this example, the pin is dropped off the rooftop. However, it still falls within half limits of the closest public street (Jalan Putra Permai 1a). Therefore, Pin Accuracy is Approximate with correct coordinates (2.995849,101.669713).

(https://is.gd/e174LP)

See CSGL Section 3.3 Special case for Pin.

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