^Signs & Storefronts seen on recent street imagery, online imagery, or crowdsourced review pages
^Recent articles in primary publications
^Official restaurant menus
Any of the following names should be rated Correct:
Name Accuracy – Partially Correct (4.1.2.)
When rating for Name Accuracy, it is important to pay close attention to differences between the returned name and the POI’s official website or other official resources.
VMinor & moderate misspellings: This includes punctuation, space and capitalization differences
^Service level mismatches
v Missing or unnecessary added name parts
Any of the following names should be rated Partially Correct:
Name Accuracy – Incorrect (4.1.3.)
An Incorrect name is not recognizable with certainty because of either severe misspellings or unnecessary/missing parts in the name.
✔Severe misspellings that prevent the user from clearly identifying the POI because of a change in meaning or an entirely different word or gibberish
✔Holding-company names that are completely different than the recognized name
✔Unnecessary or missing parts in the name that prevent users from recognizing it
✔Slang or inappropriate language
✔Using a previous name that is no longer a variation of the current name and therefore cannot be identified
✔Unexpected scripts
Any of the following names would be rated Incorrect:
When rating for Address Accuracy, it is important to catch small differences in the returned address compared to the official address on the official website.
✔Locality
✔Region/State
✔Postal Code

tches either the official POI website or USPS.
Unit numbers are important!
When a result address is missing a unit/suite that is shown on the official website, the Address Accuracy is Incorrect – Unit/Apt.
When a result address contains a unit/suite that is not shown on the official resources, the Address
Accuracy is Incorrect – Unit/Apt.
”4
When comparing a result address to an official website address, if the street direction (North, N, East, E, South, S, West, W, etc.) or the street type (St, Dr, Ave, Cir, Blvd. etc.) do not match, the address needs to be verified on the official postal service to determine which address is correct.
The returned street address is 48 13th St, while the official website includes the cardinal direction of “E” in the street address. The USPS confirms that the street address should include “E” in the street name, as shown on the official website (48 E 13th St). The appropriate rating is Incorrect – Street Name.
When rating the URL, it is important that the most specific and accurate URL is returned:
✔ If the POI does not have an official website, then official social media pages that have been updated within the past 6 months may be rated Correct.
✔ If a returned URL is the POI’s correct social media page, but an official website exists, then the social media page is Incorrect.
✔ If a business has multiple locations and a location’s specific page exists on the official website, then the location-specific page is Correct and the home page of the official website is Partially Correct.
✔ If a business has multiple locations and a location specific page is not available, the business’s main page or the page that contains the address is Correct.
states that POIs with international access restrictions on official websites should be released using the
Rate Incorrect: When a sub-page is returned that is not the main page of the official website, the address/contact page of an official website, or a relevant location-specific page, the appropriate rating is Incorrect.
Rating Example: Partially Correct
POI:
McDonald’s
2120 S Loop 256, Palestine, TX 75801, United States
URL:https://www.mcdonalds.com/
Explanation: This business has an official location-specific website (https://www.mcdonalds.com/us/en-us/location/tx/palestine/2120-s- loop-256/7237.html), but the listed URL navigates to the parent website for this POI. Location-specific official webpage takes precedence over the main page of an official website.
Rating Example: Incorrect
POI:
Beth Shalom B’Nai Zaken
6601 S Kedzie Ave, Chicago, IL 60629, United States
URL:https://www.facebook.com/bethshalombz.org/
Explanation: This POI has an active official website(https://bethshalombz.org/). The provided URL is the official social media page. If a
returned URL is the POI’s correct social media page, but an official website exists, then the social media page is Incorrect.
It is important that the category is accurate and the best fit category available to represent the primary identity of the POI.
The following are sections of an official website that may help in your research:
✔ General Descriptions
✔ About Us/Our Story
✔ Menus/Product Pages
✔ Reservation/Booking Details
✔ News/Press Releases
✔ Name
✔If online sources do not help determine the best fit category, refer to the name of the POI.
✔The first category keyword to appear in the business name should be selected as the best fit.
✔ Even when the listed category appears to be a good fit for the POI, check the Category Reference List to ensure that no better match exists.
Do Not Rely on Categories Assigned by Other Sources: SERPs, map services, and crowdsource review sites may assign categories to POIs, but these are not necessarily accurate. These may be assigned following different rules than we are to follow based on our available categories for this evaluation.
Searching the Category Reference List:
them to the existing top-level category.
Category Reference List:
Category Accuracy (8.)
8.1.3. Anatomy of the POI Category:
Category String:
Rating Example:
Approximate – Category is too
Specific
Foot Locker
7265 N Kendall Dr
Miami, FL 33156
Category: Men’s Shoe Store
Category Rating: Approximate – Category is too Specific
Rating Explanation: From local knowledge and research on the official Foot Locker website (www.footlocker.com), Foot Locker’s dominant aspect is that it sells women’s and men’s shoes. It would be appropriate to start the category research using the Category Reference List, with a higher-level category (shoe) than was returned (Men’s Shoe Store). From that search, the above options are populated. Reviewing the Descriptions of the available categories, the returned “Men’s Shoe Store” category is too specific for Foot Locker. The correct category would be the more general category “Shoe Store” since the POI sells both men’s and women’s shoes. The appropriate rating is Approximate – Category is too Specific
Rating Example:
Approximate – Category is too General
Cuticle
842 W Montrose Avenue
Chicago, IL 60613
Category: Beauty Salon
Category Rating: Approximate – Category is too General
Rating Explanation: Research on the official POI website ( https://cuticlesaloninc.com) reveals that this POI offers nail services such as manicures and pedicures. It would be appropriate to start the category research in the Category Reference List using the same category that was returned (Beauty Salon). A large list is populated, a portion of which is seen in the first list above. The description of “Beauty Salon” is: “Beauty salons do not have a medical orientation but offer treatments to enhance beauty and offer relaxation.” While this description does not seem wrong, more research should be completed to determine if there is a more specific category available for a nail salon. Entering the word “Nails” is not effective, however “Nail” populated two potential results. “Nail Salon” is described as: “Businesses specializing in manicures, pedicures, and nail enhancement services.” This description more accurately reflects the dominant role of the POI and is the Best Fit category for Cuticle. Therefore, the appropriate rating is Approximate – Category too General.
Rating Example
Incorrect
Scherer Bros. Lumber Co.
4797 U.S. Hwy 10
Arden Hills, MN 55112
Category: Contractor Service
Rating Explanation: Online research on the official POI website (www.schererbros.com) shows that this POI primarily sells a variety of building products to contractors and DIY individuals. The POI also provides design services as a secondary, smaller service. It would be appropriate to start the category research in the Category Reference List using the returned category “Contractor Service.” A lengthy list populates, part of which is seen above in the first list. The description of “Contractor Service” is: “services like construction, home remodeling, painting, paving, roofing, or electrical work to improve a home or property. Services are mostly provided by licensed specialists and can be provided by an individual contractor or a company.” This category seems related to the POI but does not sound like a great fit to the primary function of the POI. Entering “building supplies” into the Category Reference List is unsuccessful. Instead, using “building supply” populates a large list. The first result in this list, “Building Supply Store” is described as “A retail business that sells building or construction materials such as bricks, lumber and tiles.” The list further breaks down building supply stores into specific supply types (brick, door, etc.). (Explanation Continued on Next Slide)
Rating Examples:
Incorrect
Scherer Bros. Lumber Co.
4797 U.S. Hwy 10
Arden Hills, MN 55112
Category: Contractor Service
Rating Explanation Continued: Since Scherer Bros. provides a variety of different building supplies, the higher-level category of “Building Supply Store” is the best fit. To determine the final rating, looking at the category string for the returned result category (Contractor Service) compared to the Best Fit Category that research found (Building Supply Store), it is clear the query strings are quite different. Rather than being a case of Approximate – Too General or Too Specific, the returned category should be rated Incorrect.
CHASE BANK
1205 Highway 1, Vero Beach, FL 32960, United States
The POI is not a credit union and does not offer this service at any level. As per the guidelines Section 8.1. the correct rating for this category is incorrect. Bank and credit union are different types of services.
The location of the pin should reflect the most accurate location of the POI based on the available information. Perform research using official resources and street imagery to determine the best-known pin location.
Some POIs share the same space with other POIs within the same building or series of buildings that share a parking lot.
(With street imagery or other strong evidence available for the exact location of the POI):
Correct: The pin should land on the correct portion of the rooftop for that POI.
Approximate: The pin falls anywhere on the rooftop other than the Correct location or falls within the boundaries of the shared property including the parking lot.
Wrong: The pin falls outside of the boundaries of the shared property.
Next Door: The Next Door rating is not available for shared spaces (See Section 9.2.4.)
Pin Accuracy (9.) Rating Example: Approximate POI:
Kumon
2466 W Schaumburg Rd
Schaumburg, IL 60194
Pin Rating: Approximate
Rating Explanation: TryRating returns a pin on one end of a shared rooftop with multiple street numbers and a shared parking lot. Research in other map providers shows the POI falling more in the middle of the rooftop. Using recent streetview, it can be confirmed that Google’s pin placement is correct and that the TryRating pin is 2 businesses away from the correct portion of the shared rooftop. Since the pin falls on the shared rooftop, the correct rating is Approximate.
Returned Pin:
Map Provider
Pin:
Streetview:
When rating POI hours, it is important to verify the returned hours using official resources only.
DO NOT verify a POI’s hours from unofficial social media pages, claimed or unclaimed crowdsourced user review sites, online street imagery or SERPs (Search Engine Result Pages). These are NOT considered reliable resources for verifying POI hours.
Hours Accuracy (10.)
POI:
2013 Sampson St, Westlake, LA 70669, United States
Explanation:
According to the official website (https://marketbasketfoods.com/location/39-market- basket/), the business hours (Monday – Sunday: 07:00 – 21:00) do not correspond to the hours provided.
Hours Evidence URL:
The hours are rated as incorrect, only official resources, either a business’s official website or official social media page, should be used as evidence.
Official source used to verify the hours:
https://marketbasketfoods.com/location/39-market-basket/