South Africa – Incorrect Address

Some businesses claim corner addresses officially on their website. When both the official website and the result have the same corner address, correct address should be selected. If the official website has a corner address and the result has a street number, we need to verify if the number belongs to the business or POI and rate accordingly. If we are only returning one of the streets in the result Incorrect Address – Country Specific issue should be selected. If the result is a street + street number address and your only source is an official web address giving a corner address, you rate the result address Can’t Verify. This only applies if everything else in the address is accurate and it is only the street line (street number and name) that cannot be verified or determined to be incorrect. If the result address was missing the sub-locality, the correct rating would be ‘Incorrect’ with ‘Sub-locality’ selected. Only rate ‘Can’t Verify’ if all required components of the returned address are present and while some cannot be verified as incorrect (or correct), all others can be verified as correct.

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.As per GL 7.7. Can’t Verify:

Note: If an address contains missing or incorrect components, it can be confirmed as Incorrect. Mark the individual incorrect components. See your Country Specific guidelines for more information on missing or incorrect components.

As per CSGL South Africa:

Localities and Sub-localities must be recognized by the postal service to be considered correct. Hence, they should be verified against postal services – even the ones shown on official POI websites. According to the postal service, there are two types of sub-localities in South Africa – suburb and area. For standard addresses in South Africa, two locality components are required. They can come in a form of [sub-locality: suburb/area] [locality] or [sub-locality: suburb] [sub-locality: area] An exception would be in areas where there are no sub-localities e.g., Sardinia Bay, Eastern Cape. When an address is missing a sub-locality, rate Address Accuracy incorrect – Sub-locality.

In cases where the locality and sub-locality have the same name, and only one is returned, we would consider the one in the address as sub-locality, and address accuracy should be rated as incorrect, missing locality.